Draft: some details on this page are still to be confirmed by the organisers.
Privacy policy
Last updated 30 Oct 2026
This page explains what details we collect when you book, why, and what you can ask us to do with them.
Who we are
[to be confirmed], [to be confirmed], runs this website and is responsible for your details.
What we collect
When you book: your name, mobile number and, if you choose, your email address.
When you pay: Razorpay handles your card, UPI or bank details. We receive only the payment ID, the amount and the payment method, such as UPI or card.
When you use the site: basic error reports, with personal details removed.
Why we use it
To issue and show your tickets, and to let you find them again.
To contact you about changes to a match you booked.
To prevent fraud and keep entry to the ground safe.
We do not send marketing messages and we do not sell your details.
Who can see it
Only the tournament's organiser admins can see buyers' names and mobile numbers. Gate and counter volunteers see only what they need to check tickets, not your mobile number.
Services we use
Supabase stores the booking database. Vercel hosts the website. Razorpay processes payments. Resend sends ticket emails if you give an email address. Sentry receives error reports with personal details removed.
WhatsApp, run by Meta, carries ticket messages and match reminders, only when you send us a message on WhatsApp or tick the WhatsApp box when booking. We send your mobile number and ticket link through our own WhatsApp gateway; Meta handles the message under its own privacy policy. Send STOP at any time to get no more messages.
These services use your details only to provide their service to us.
How long we keep it
We delete names, mobile numbers and email addresses 12 months after the final. We keep totals that do not identify anyone.
Records of WhatsApp messages hold a coded version of your number, never the number itself, and are deleted after 90 days.
Payment records needed for accounts and tax are kept for as long as the law requires.
Your rights
You can ask to see, correct or delete your details, or withdraw your consent, by writing to our grievance officer: [to be confirmed], [to be confirmed]. We reply within 7 days.
If you are not satisfied with our reply, you can complain to the Data Protection Board of India.
Storage on your device
We store small items on your device that the site needs to work, such as your language and theme choice and an unfinished booking. We use no advertising or tracking cookies.
Changes to this policy
We may update this policy. The date at the top shows the latest version.